1. Introduction
Minze International Import & Export Trade Group Co., Ltd. ("Minze", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.minze-tools.com (the "Site") or use our services.
Please read this Privacy Policy carefully. By using the Site, you consent to the data practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and country when you submit inquiry forms or request quotes.
- Business Information: Product requirements, order specifications, and other details you provide in connection with our business relationship.
- Technical Information: IP address, browser type, operating system, referring URLs, pages visited, and time spent on the Site (collected via cookies and analytics tools).
- Communication Data: Records of any correspondence you have with us via email, WhatsApp, or the Site's contact forms.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, provide quotes, and process orders
- To communicate with you about products, services, and business opportunities
- To improve our website, products, and customer service
- To send you product updates, newsletters, and promotional materials (with your consent)
- To analyze website traffic and usage patterns to enhance user experience
- To comply with legal obligations and protect our rights and interests
- To detect, prevent, and address fraud, security, or technical issues
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences, analyze site traffic, and provide personalized content.
Types of cookies we use:
- Essential Cookies: Required for the Site to function properly (e.g., language preferences, form session data).
- Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
- Functional Cookies: Remember your preferences and settings (e.g., language selection).
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website, conducting business, or servicing you (e.g., shipping companies, payment processors), subject to confidentiality agreements.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety.
- With Your Consent: We may share your information with your explicit consent for any other purpose.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure socket layer (SSL) encryption for data transmission
- Regular security assessments and updates
- Access controls and employee confidentiality agreements
- Secure data storage with backup procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal obligations
- Restriction: Request restriction of processing your information
- Objection: Object to processing of your information for certain purposes
- Data Portability: Request transfer of your information to another organization
- Withdraw Consent: Withdraw your consent to processing at any time
To exercise any of these rights, please contact us at jackie@minze-group.com.
9. Third-Party Links
Our Site may contain links to third-party websites (e.g., WhatsApp, Google Maps, social media platforms). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.
11. International Data Transfers
As a China-based company, your information may be processed and stored in China or other countries where our service providers operate. By using our Site, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: jackie@minze-group.com
- Phone / WhatsApp: +86 176 7999 0630
- Address: Gangkou Avenue, Hanjiang Town, Shishi City, Quanzhou, Fujian, China
We will respond to your inquiry within 12 business hours.
